Privacy Policy

Who we are?

This Privacy Policy shall govern all matters regarding the collection and use of information pertaining to Users of the Website (“hereinafter referred to as We, Website”) (www.kidolaa.com) and of the Kidolaa platform (the freemium Service). The Website and Freemium Service through Mobile and Web Apps takes all necessary precautions while dealing with User information. Entailed hereinafter is the Privacy Policy (Policy) of the Website and App. This Policy shall describe in detail how the Website collects, processes and uses data collected from Users. If Users do not agree with the data practices described in this Privacy Policy, the User should cease their use of the Website or the freemium Service.

This Policy shall govern information provided by any User and any information of the User accessed by the Website or App by any other means. Users, by accessing and/or visiting our Website, and Users that avail for themselves of any service provided by this Company hereby provide their unequivocal consent to be subjected to the provisions of this Policy.

We may use information that we collect from those Users utilising the freemium service for the Website’s marketing purposes as well as to enhance platform performance and to facilitate its improvement.

The Website does not engage in selling, sharing, transmitting or divulging any information without the consent of the user otherwise than as enumerated in this Policy.

What personal data we collect and why we collect it?

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

What other information do we collect?

The Website collects certain information in order to function effectively, provide customised service as well as to ensure the availability and functioning of the Services. Information pertaining to Users is collected at the time of User registration and account creation. The information collected at the time of registration may include general user information including but not limited to name, gender, and date of birth. We hereby reserve the right to collect information via any other legitimate means and procedure. The Website may also collect certain payment information including card numbers and account information. All information collected by the Website is stored in a safe and secure manner.

The Website’s servers are also programmed in a manner to collect certain User information. Such information shall include, without limitation, device specific information such as operating system, model number, URL and other analytical type data.

In case of use of mobile application, the Website may collect information, including but not limited to, usage of application, aggregated usage, performance data, location information and device information and other analytical type data.

The Website may collect information about the User from any third-party entity/organisation/individual such as a branding partner or joint marketing partner. Additionally, the Website may collect information from any social media website which is publicly accessible. Any information disclosed through public message board, blogs and community may be collected and used by the Website or other third party

How the information collected be utilised?

All the information collected and stored from Users shall be used solely for business purposes which may include, but not be limited to, improving the performance of the Website and the Services, protecting the interest of the Website, and marketing of services. The Website does not use any of the information collected for any purpose other than those as notified to the User.

Certain User information may be disclosed to the Website’s directors, employees, subsidiaries, associates, agents and subcontractors. This shall be for the purposes of providing the Services to the User. User information shall be accessed and used only on an as-needed basis and only employees specifically authorised by the Website shall have access to the information.

Website may, at its discretion, utilise certain User information for the Website’s marketing and promotional purposes. The Website shall inform Users of its use practices through its Privacy Policy. The Website shall also make use of User contact information to contact visitors about their interest in the company’s goods or services and interact with the company.

The Website may also use certain User information to provide User specific advertisements.

The Website may collect information for the purpose of sending such information or content which may interest or bears relevance to the User’s requirement.

The Website may collect information to provide other companies with statistical information about the usage of the Website.

The Website may collect information to send information regarding changes or alteration to Customer Terms of Service, Privacy Policy or other legal requirement

The Website may use information to contact the Users on behalf of external business partners about a particular offer which may bear interest to the User.

The Website may use the information collected for the purpose of detecting, preventing and resolving security and technical issue and to respond to customer support request.

The Website may use navigational information to operate and improve the Website and its service. The navigational information alone or in combination with personal information may be used to provide personalised information about Website.

The Website may use customer testimonials and comments, which may contain personal information, for its business purpose.

The credit card information which may be collected by the Website shall be used solely to verify financial qualification and collect payment from the User. The Website may use a thirdparty service provider to manage credit card processing. The User is hereby advised to keep itself updated about all terms of use and/or privacy policy that may be provided by such third party. The Website shall not be liable for any transaction contemplated between the User and such third party.

The Website shall obtain prior consent of the User before collecting or undertaking to utilise information for any purpose other than for those enumerated in its Privacy Policy.

About Cookies and other similar technologies

Cookies are small pieces of data that are sent to and stored within the User’s system. Cookies are used to collect certain generic personally and/ or non-personally identifiable information from the User’s system. Cookies enable the Website to understand certain User patterns including, but not limited to, browsing patterns, preferences and browsing history. Cookies also facilitate the Website in improving upon its Services and performance.

Cookies may be set by the Website or any third party. Cookies set by the Website shall be referred to as “first party cookie(s)” and cookies set by parties other than Website shall be referred to as “third party cookie(s)”. Third party cookies may enable detection of web movement both in the Website or any third-party website. Further, there may be use of “essential cookies” or “strictly necessary cookies” which are essential for efficient/technically sound operation of the Website. Other cookies are necessary to enable the Website to track and target the interest of User to enhance the experience of the User on the Website and Subscription Service. Apart from the ones listed above, the Website may use such other cookies like essential website cookies, performance and functionality cookies, analytics and customisation cookies and advertising cookies.

Clear gifs (Web Beacons or Web Bugs) are tiny graphics with a unique identifier, similar in function to a cookie, and are used to track online movement of User. The Website may employ clear gifs, which facilitate the Website to envisage effectiveness of the content.

It is hereby clarified that use of any third-party website advertised on our Website may use cookies. It is hereby advised that the User be aware of such cookie policy of third-party website. We disclaim any links with such third-party websites

The Website reserves the right to collect navigational information when User visits the Website or uses Subscription Service.

A Flash Cookie is a text file that is sent by web server to a User when the browser requests for a content supported by Adobe Flash. Flash cookies are commonly used in website advertisement and videos. The Website reserves the right to collect information through Flash Cookies.

By accessing the Website or utilising any of its Services, User hereby grants the Website a right to send cookies to the Users.

Users may at any time choose to disable the cookies on their system through the system settings. Such system setting may not hamper Users access to the Website or the Services but may result in reduced functionality of the Website and the Services for which the Website shall not be responsible.

The Website may indulge with third party ad network partners to display advertising on Website or to manage advertising on other sites. The ad network partners may use cookies and web beacons to collect information about the User activity. Such use of cookies and web beacons by any tracking utility company is not covered under this Privacy Policy. The Website shall not be held liable for any activity of the tracking utility company causing any damage, loss, or violation of any right or interest of the User or any other third party.

What about the disclosure of the information collected?

The Website shall, to the best of its abilities, attempt to ensure that no unauthorised disclosure of User information takes place. The Website shall use information provided by Users only for the purposes of improving upon the Website and its Services. The Website may disclose certain information without obtaining prior User consent in the following events:

  1. In compliance with any applicable statutory, legislative or regulatory provision
  2. In accordance with any judgment or order received from any governmental, statutory and/or judicial authority.
  3. In the event that the Website or its assets are purchased by or sold to a third party or where there is amalgamation, merger, demerger, or any such event having an impact on the management of the company.
  4. To protect the interest of the Website, its affiliates, subsidiary, agent, employees and/or any such related party.
  5. To ensure the safety and security of any of its employees, directors, associates, representatives, agents, subcontractors or other Users.
  6. With the Website’s service providers to facilitate them to provide service for which they have been employed. Such providers shall be bound by confidentiality agreements.
  7. With the Website’s partners to facilitate them to provide statistical data or customer support. Such third parties are prohibited from using User’s information except for permitted purposes and are required to maintain confidentiality of the information. Website may share information even with its co-marketing partner. An obligation is cast on the partners to comply by this Privacy Policy. In the event of non-compliance of this Privacy by such partner, the Website cannot be held liable for such non-compliance. For legitimate business purposes, the Website hereby reserves the right to indulge in cross border transfer of data.

This Policy shall govern only the information provided by the User and gathered by the Website in any other legitimate manner and shall not include any information submitted to any other sites having a link or advertisement on the Website. Sites having a link or advertisement on the Website may have their own Privacy Policy and Users are requested to read through the same carefully before submitting any information. The Website shall not be responsible for any loss or damage caused to the User by submitting personal or confidential information to any other site having a presence on the Website.

What other links, live on the website?

The Website may have links and advertisements belonging to other sites present on it. The Website does not in any manner endorse or support or sponsor the veracity of any of the information present on such links or advertisements and neither does the Website guarantee the truth or accuracy of any information present on such link or advertisement regardless of whether the same has been authorised by the Website or not. The Users are hereby advised to exercise utmost caution before placing any reliance on such information. In the event any User places any reliance on such information, this shall be at the User’s individual discretion to undertake such risk and the Website shall not be liable for any resulting loss or damage. This Policy does not apply to these links or websites, which are subject to their own privacy and other policies.

About the management and control of information

Subject to applicable statutory, legislative and regulatory provision, all information collected and stored by the Website may at any reasonable time be accessed by the respective User. For the purpose of accessing any such information, the User may place appropriate request to the Website. Users desiring to revise, change, remove, modify, refine, reorganise, update any information stored on the Website may do so by requesting the same to the Website. The Website shall, to the best of its abilities, attempt to assist the User in changing, revising, removing, correcting or updating the information stored.

The Website also reserves the right to restrict Users from accessing certain information, in the event the Website determines that such disclosure would compromise the safety and security of the information stored or in the event that the cost of accessing, updating, removing, revising such information would outweigh the need for the same or for any other reason that the Website determines as reasonable.

About the storage and security of information

The Website greatly values the need for privacy and confidentiality and hence all information provided to it is stored using industry standard measures. The Website does not disclose any personal User information other than for the purposes mentioned in the Privacy Policy. The Users may at any point unsubscribe or delete the account, whereby the User shall forfeit the rights to access Website or Services in the same capacity.

The Website shall to the best of its abilities attempt to protect all User information stored within its servers. However, no security measure may prove completely effective and the Users hereby agree and accept that the Website shall not be responsible for any loss, destruction or theft of information if the same has occurred despite adequate measures taken by the Website.

All Users are further advised to use strong passwords as well as to refrain from disclosing any personal or account related information to any third party. The Users are hereby advised to access the Website or its Services under complete secure environment.

In order to protect the interest of minors, it is advised that such access is employed under parental guidance. In the event the User observes a situation wherein a minor is accessing the Website or/and Services, then an obligation is placed on such User to notify the Website. The Website shall take such steps that it deems necessary to protect the interest of the minor.

All information stored by the Website shall be stored in cloud based, secure environments.

About the retention of information

The Website’s retention of information depends on the type of the information that is collected and the purpose for which it is collected. Upon fulfilling of the purpose for which information is collected, the Website shall delete the information or anonymise the information, if it is not possible to securely store the User information.

The Website retains the information where there is an on-going legitimate business necessity to do so. Where there is no on-going legitimate business requiring processing of information, the Website shall securely delete the information or anonymise it.

LIABILITY

The Users hereby accepts and agrees that, by posting, publishing or transmitting any content publicly on the Website, Users grant in favour of the Website a right to access and use such User information for the purposes as notified by the Website from time to time. Neither shall the Website nor any of its employees, directors, associates, agents or subcontractors have a duty of confidentiality over any information posted, published or transmitted publicly anywhere on the Website.

COMMUNICATIONS

By accessing the Website or utilising the Services, Users consent to receiving frequent communication from the Website. Communications shall be in the form of any electronic means regarding the Website, its Services, any changes to both, any offers or promotions or regarding change in prices.

AMENDMENTS

The Website reserves the right to amend or revise the whole or any part of this Agreement without any prior notice. Users shall be informed of any changes in the Policy by publishing it on the Website.

How to contact us?

In the event of any confusion, query, request, clarification, suggestion, grievance or/and suggestion, Users can contact hola@kidolaa.com

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